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IP Office Control Units

IP Office 403 C/U

IP Office 406V1 C/U

IP Office 406V2 C/U

IP Office 412 C/U

IP Office 500 C/U

 

IP Office Expansion Modules

IP400 Phone 8 V1

IP400 Phone 8 V2

IP400 Phone 16 V1

IP400 Phone 16 V2

IP400 WAN3

IP400 Digital Station 16 V1

IP400 Digital Station 16 V2

IP400 Digital Station 30 V1

IP400 Digital Station 30 V2

IP400 Analog Trunk Module 16

IP500 Digital Station 16

IP500 Digital Station 30

IP500 Phone 30

 

IP Office 500 Base Cards

IP500 Digital Station 8

IP500 Analog Phone 2

IP500 Analog Phone 8

IP500 VCM 32 Base Card

IP500 VCM 64 Base Card

IP500 Carrier Base Card

 

IP Office Voicemail Solutions

Avaya Embedded Voicemail

Serial Port Feature w/VM Pro

 

IP Office Accessories

IP400 Rack Mounting Kit

IP500 Rack Mounting Kit

IP400 Analog T/M 4 Dust Plate

IP400 PRI 24 T1 Dust Plate

 

Feature Key Dongles

USB Port Feature Key

Serial Port Feature Key

Serial Port Feature w/VM Pro

Parallel Port Feature Key

Parallel Port Feature Key w/VM Pro

IP500 Smart Card Feature Key

 

Voice Compression Modules

IP400 VCMs

IP500 VCMs

 

Interface Cards/ Expansion Kits

IP400 Analog Trunk Module 4

IP400 PRI 24 T1 Expansion Kit

IP400 Dual PRI 48 T1 Expansion Kit

IP400 Modem 2 Expansion Kit

IP500 PRI 1 Daughter Card

IP500 PRI 2 Daughter Card

IP500 Carrier Base Card

 

Avaya 2400 Series Digital Telephones

Avaya 2402 Digital Telephone

Avaya 2410 Digital Telephone

Avaya 2420 Digital Telephone

 

Avaya 4400 Series Digital Telephones

4400 Single-Line Digital Telephone

4400D Single-Line Digital Telephone

4406D+ 6 Button Digital Telephone

4412D+ 12 Button Digital Telephone

4424D+ 24-Button Digital Telephone

4424LD+ 24-Button Digital Telephone

DSS 4450 Direct Station Selector

 

Avaya 5400 Series Digital Telephones

Avaya 5402 Digital Telephone

Avaya 5410 Digital Telephone

Avaya 5420 Digital Telephone

Avaya EU24 1XU-A Key Expansion Module

Avaya EU24BL 2XU-A Expansion Module

 

Avaya 6400 Series Digital Telephones

Avaya 6408D+ Digital Telephone

Avaya 6416D+M Digital Telephone

Avaya 6424D+ Digital Telephone

XM24 24-Button Expansion Module

 

Avaya 1600 IP Telephones

Avaya 1603 IP Phone

Avaya 1603SW IP Phone

Avaya 1608 IP Phone

Avaya 1616 IP Phone

Avaya BM32 Button Module

 

Avaya 4600 IP Telephone Series 1

Avaya 4606 IP Telephone (D01)

Avaya 4606 IP Telephone (D02)

Avaya 4612 IP Telephone (D01)

Avaya 4612 IP Telephone (D02)

Avaya 4624 IP Telephone

 

Avaya 4600 IP Telephones Series 2

Avaya 4602SW IP Telephone

Avaya 4610SW IP Telephone

Avaya 4620 IP Telephone

Avaya 4620SW IP Telephone

Avaya 4621SW IP Telephone

Avaya 4625SW IP Telephone

 

Avaya 5600 IP Telephones

Avaya 5601 IP Telephone

Avaya 5602SW IP Telephone

Avaya 5610SW IP Telephone

Avaya 5620SW IP Telephone

Avaya 5621SW IP Telephone

 

Avaya IP Office Wireless Solutions

Avaya 3810 Wireless Telephone

 

IP Office RFA (Feature Licenses)

IP500 Licenses

IP Office Edition Licenses

SIP Trunking Licenses

VPN Phone Licenses

IP Endpoint Licenses

Voicemail Pro & VM Feature Licenses

User Licenses

 

Avaya IP Office 500 Brochures ECT.  
4400 Series Digital Telephones Fact Sheet
4600 Series IP Telephones Fact Sheet
5400 Series IP Telephones Fact Sheet
5600 Series IP Telephones Fact Sheet
6400 Series Digital Telephones Fact Sheet
5600 Series Digital Phones Fact Sheet
Customer Call Reporter 1.2 Installation
IP Office DECT R4
Embedded Voicemail Installation
IP Office R6.0 Installation
One-X Portal For IP Office Installation
IP Office Partner Version Admin User Guide
IP Office Partner Version Phone Admin
IP Office Essential Edition Partner Version Quick Install Guide
IP Office Essential Edition Partner Version Reference
IP Office Phone Manager Installation
IP Office R6.0 System Status Application
IP Office R6.0 Voicemail Pro Installation
IP Office 3.2 Installation Manual 
IP Office 3.2 Product Description 
IP Office 3.2 Voicemail Pro Install Guide 
IP Office 3.2 Mailbox Users Guide
IP Office 500 Installation Guide 
IP Office 5.0 Product Description   
IP Office 5.0 Instruction Manual And  Users Guide
IP Office Release 6 Manager 8.0
IP Office 7.0 Product Description
IP Office 7.0 Installation Instruction
IP Office 7.0 Feature Matrix 

Release 8 Documentation
IP Office R8 Installation Manual  
IP Office Product Description 
IP Office Basic Edition: Embedded Voicemail User Guide (IP Office mode)
IP Office Essential Edition Embedded Voicemail User Guide (IP Office) 
IP Office Essential Edition Embedded Voicemail User Guide (Intuity mode)
IP Office Embedded Voicemail Installation Guide 
IP Office Application Server Manual 
Administering IP Office Voicemail Pro  

Miscellaneous Documentation
3600 Series: Wireless Installation Guide 
1100/1200 Series Phone Installation  
1403: Quick Reference Guide (IP Office)
1408: Quick Reference Guide (IP Office) 
1416: Quick Reference Guide (IP Office) 
1603: Quick Reference Guide (IP Office) 
1608: Quick Reference Guide (IP Office) 
1616: Quick Reference Guide (IP Office)
3616: Quick Reference Guide (IP Office)
3620: Quick Reference Guide (IP Office)
3626: Quick Reference Guide (IP Office)
3641/3645 Wireless IP Telephone and Accessories User Guide 
3701: Phone User Guide (IP Office) 
3711: Phone User Guide (IP Office) 
3720: IP DECT Phone User Guide (English) 
3720: Quick Reference Guide (English) 
3725: Quick Reference Guide (English) 
3740/3749 Quick Reference Guide 
4145Ex, 4146Ex User Guide 
IP Office Basic Edition: 1400 Series Telephone Guide

IP Office Basic Edition: 9500 Series Telephone Guide
IP Office Basic Edition: ETR Telephone User Guide  
 

More IP Office 500 Documentation
IP Office 500 Upgrade Matrix
IP Office 500 Powerpoint Presentation 2009
IP Office 500 Installation Guide
IP Office 500 Voice Mail Pro Installation 
IP Office 500 Product Update Final V2
IP Office 500 EU24 User Guide Issue 3-11-2006
IP Office 500 R5 Matrix 1
IP Office 500 Release 6.0 Product Description  

IP Office Software Downloads
Administration

Voicemail Pro

User CCR CCC Contact Store Other Avaya Software  

 


 Note: .pdf’s have been compressed. In order to print you may need to save the file to your computer before printingAvaya IP Office Small Office is redefining how business communicates. The Avaya IP Office Family is the latest advancement in converged voice and data technology from Avaya. IP Office combines high-end voice and data applications normally reserved for large enterprises with easy to use tools that allow the smallest of businesses to deliver cutting edge customer service. The IP Office - Small Office Edition is a compact platform specifically designed to meet the needs of very small businesses and home offices. In a single unit, it can provide a PABX with Auto Attendant and Voicemail, Broadband AccessWireless Access Point (Wi-Fi) and VPN tunneling. Voice Compression is included as standard to support IP Extensions or provide IP Trunks back to a head office. Dependant on the model chosen, up to a maximum of 28 extensions can be supported (4 Analog, 8 Digital and 16 IP), allowing you to continue to use your analog equipment (faxes, answering machines) or the latest Avaya digital terminals or VoIP phones.

All IP Office - Small Office Editions have a four port Ethernet Switch (layer 2) and a dedicated switched Ethernet WAN port (layer 3) making the system ideal for connection to broadband

 
services such as ADSL and Cable. With Voice over IP as standard and the optional IPSec security, the system can be quickly configured to provide secure voice and data networking back to a head office over the broadband connection. The IP Office - Small Office Edition supports an additional WAN slot (located at the back) to support other network connections such as V35, X21, T1 and BRI leased lines that may be encountered in frame relay applications. The back of the unit also provides a twin PCMCIA socket for a memory card when using embedded voicemail and a Wireless LAN card when using the system as a wireless access point. As well as supporting the external license key server for licensed applications, IP Office - Small Office Edition also supports a serial port dongle. This can be plugged directly into the unit removing the need for an external PC for license verification.Optional Voicemail & Auto Attendant Entry-level voicemail and auto attendant applications are available on a pre-configured Avaya 64MB Flash memory card for use in one of the PCMCIA slots on the rear of Small Office Edition units. This provides small locations with a effective embedded messaging solution without the need for an external PC. No licence is required to enable embedded voicemail and/or auto attendant. The embedded voicemail supports up to 10 hours of compressed message storage. The number of available voicemail ports (to support simultaneous calls to voicemail) is determined by the available number of voice compression channels up to a maximum of 10. Personalized greetings and PIN-code access can be simply enabled for each mailbox by the mailbox users. Inactivity timeout and return to operator options ensure efficient message handling. Mailbox users can also access their mailboxes when out of office using a simple remote login sequence. Up to four independent auto-attendants can be configured on the platform. The choice of which auto-attendant is to answer a call can be made on any of the criteria on the Incoming Call Routing form such as called number, calling number and time of day. Each auto-attendant has a single menu of 12 items (0…9, *, #) that a caller can select from to either be transferred to a predefined number or replay the greeting. The greeting for the menu is controlled by time profiles to allow three alternative messages to be played i.e. Morning, Afternoon and Evening.NOTE: The Small Office Edition and IP406 embedded voicemail memory cards are not interchangeable. In addition embedded voicemail is only supported on Avaya supplied memory cards.


Avaya IP Office Small Office Edition
Optional Wireless Access Points
All IP Office - Small Office Edition platforms can be configured to become Wireless LAN access points. An Access Point acts as a Hub in a wireless network providing connectivity between devices in the vicinity. In ideal conditions a range of up to 550M (1750 ft) is achievable although this range will be decreased if walls and other obstacles are present. This is used where local conditions impair coverage and additional Access Points are needed to cover the black spots.The IP Office - Small Office Edition wireless network can be secured against intruders using either the Wired Equivalent Privacy (WEP) or RC4. WEP uses 64 bit encryption key and RC4 uses a 128 bit encryption key. Only devices with a matching security key can participate in the network.IP Office - Small Office Edition complies with the IEEE 802.11 and IEEE 802.11b standards meeting the Wireless Ethernet Compatibility Alliance (WECA) Wireless Fidelity Wi-Fi™ requirements for interoperability.
Features
  • 2.4 GHz to 2.5 GHz band.
  • Automatic fallback 11Mbps, 5.5Mbps, 2Mbps or 1Mbps.
  • IEEE 802.11 and IEEE 802.11b Compliance.
  • Wireless Fidelity Wi-Fi™ Compliance.
  • Interoperable with other 802.11b compliant devices.
  • WEP or RC4 security.
  • Range up to 550M (1750ft).

Range (meters/ft)

11Mbps

5.5Mbps

2Mbps

1Mbps

Open

160m/252ft

270m/885ft

400m/1300ft

550m/1750ft

Semi-Open

50m/165ft

70m/230ft

90m/300ft

115m/375ft

Closed

25m/80ft

35m/115ft

40m/130ft

50m/165ft

Receiver Sensitivity dBm

-82

-87

-91

-94

Delay Spread (at FER of <1%)

65ns

225ns

400ns

500ns

·         For wireless operation, IP Office - Small Office Edition must be fitted with a Wireless LAN card and the Wireless LAN Access Point license key.

  

 

 

 

 

 

 

 

 

 

 


 

 

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